Privacy Policy

Account Information: Name, email address, phone number, and profile details you provide when creating an account on any of our platforms.

Educational Data: Study goals, learning preferences, quiz scores, assessment results, study patterns, content interactions, and AI interaction history. For Deep Mentor, this includes competitive exam targets and preparation data. For Sunja Learning, this includes grade level, subject preferences, and learning progress.

Payment Information: Billing details and transaction records processed through our third-party payment processors. We do not store full payment card details on our servers.

Usage Data: IP address, device type, browser, operating system, session duration, navigation patterns, and error logs collected automatically when you use our Services.

AI Interaction Data: Queries submitted to our AI systems, response quality feedback, and learning effectiveness metrics used to improve our AI-powered features.

We use your information to:

• Provide and personalize your learning experience, including adaptive AI tutoring, study plans, and content recommendations
• Process payments and manage subscriptions
• Improve our AI models, platform features, and educational content
• Send service-related communications and, with your consent, marketing updates
• Monitor platform performance, detect fraud, and ensure security
• Conduct anonymized educational research to improve learning outcomes
• Comply with legal obligations

Our platforms use artificial intelligence to deliver personalized learning experiences. Your queries and interactions may be processed by AI systems to generate responses, assess learning progress, and optimize content delivery. We use a multi-model AI architecture that routes queries to the most appropriate AI system for each task.

AI interaction data is used to improve response quality and personalization. You may opt out of contributing to AI training data by contacting us at [email protected].

We do not sell your personal information. We may share data with:

• Service Providers: Payment processors, cloud infrastructure providers, analytics services, and AI model providers that help us operate our platforms
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users

All third-party service providers are contractually bound to protect your data and use it only for the purposes we specify.

We implement industry-standard security measures including encryption in transit and at rest, access controls, regular security audits, and secure cloud infrastructure. While we strive to protect your information, no method of electronic transmission or storage is 100% secure.

We retain your personal data for as long as your account is active or as needed to provide our Services. Educational records and learning progress are retained for up to 3 years after account closure to allow for re-activation. You may request deletion of your data at any time.

Depending on your jurisdiction, you may have the right to:

• Access, export, and download your personal and educational data
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing communications
• Opt out of AI training data contribution
• Data portability (GDPR users)
• Object to automated decision-making (GDPR users)

To exercise any of these rights, contact us at [email protected].

Sunja Learning is designed for learners of all ages, including children. For users under 13, we require parental or guardian consent before collecting personal information. We collect only the minimum data necessary to provide the learning experience. Parents or guardians may review, modify, or request deletion of their child's data by contacting us.

Deep Mentor is intended for users aged 16 and above.

We use cookies and similar technologies for authentication, preferences, analytics, and platform performance. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.

Our Services are operated from India. If you access our Services from outside India, your data may be transferred to and processed in India. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

We comply with applicable data protection laws including the Digital Personal Data Protection Act (DPDP), 2023 (India), the Information Technology Act, 2000 (India), and where applicable, the General Data Protection Regulation (GDPR) for users in the European Economic Area.

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through our platforms. Continued use of the Services after changes constitutes acceptance of the updated policy.

For privacy-related inquiries: